Access Services is seeking a highly skilled and interpersonal Project Administrator for the Customer Relations Department. The Project Administrator will report to the Manager of Customer Relations and act as the lead technical representative for the oversight and administration of the Customer Service Center contract, including associated contracts and/or agreements to ensure compliance.
Bachelor's degree or equivalent from an accredited college or university with major course work in business administration, public administration, or a related field is required.
Three years’ experience in managing functions consistent with the requirements of this position such as customer service, public relations, call center management, complaint resolution, or other similar areas working with the general public. Knowledge of ADA and background in passenger transportation or public transit preferred.