Customer Service Rep


Customer Service Rep
Location: 3614 Arden Dr #C2, El Monte, CA 91731
Salary: $13.00
High energy, friendly and professional greeting to customers on-phone, in-person & email.Timely entry of orders received by phone, email.
Accurate order entry through detailed review of sales order generated and compared to the customer purchase order.Communication of lead-times with customers; order follow-up and ownership to ensure on-time shipment.Problem resolution where necessary.Generate quotes and respond to RFQ’s in a timely manner. Follow-up on quotes to determine status and if order not won, find out why.
Develop strong relationships with customers that result in sales growth.
Coordinate customer design requests and maintain design log for follow-up and completion.
Proactive contact with customers to gain new orders.