Customer Service Rep

Customer Service Rep

Job Inquiry Form

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DISCLAIMER: The submittal of information herein does not guarantee any award of funding from the City of El Monte or constitute a financial commitment thereof. Grant funds are subject to applicable funding limitations and the City of El Monte’s verification of various eligibility requirements. The information provided on this form is subject to verification by the SGVCOG at any time, and Title 18, Section 1001 of the U.S. Code which states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making false or fraudulent statement to the Department of the United Stated Government.
Customer Service Rep

Customer Service Rep

Location: 3614 Arden Dr #C2, El Monte, CA 91731
Salary: $13.00

High energy, friendly and professional greeting to customers on-phone, in-person & email.Timely entry of orders received by phone, email.
Accurate order entry through detailed review of sales order generated and compared to the customer purchase order.Communication of lead-times with customers; order follow-up and ownership to ensure on-time shipment.Problem resolution where necessary.Generate quotes and respond to RFQ’s in a timely manner. Follow-up on quotes to determine status and if order not won, find out why.
Develop strong relationships with customers that result in sales growth.
Coordinate customer design requests and maintain design log for follow-up and completion.
Proactive contact with customers to gain new orders.